Privacy policy
Magnetik ("we," "us," "our") operates magnetikshop.com. This policy explains what personal information we collect, why we collect it, how it's used, and your rights regarding it.
How to reach us about privacy
For any questions or requests about your personal information, contact us at support@magnetikshop.com.
What we collect and why
| Information | Purpose | How it's collected |
|---|---|---|
| Name, shipping/billing address, email, phone | Processing and delivering your order | Checkout form |
| Payment details | Processing payment | Shopify Payments checkout (we do not store full card numbers) |
| Email address | Order updates, and marketing if you opt in | Checkout, newsletter signup |
| Browsing behavior, device/IP info | Improving the site, fraud prevention, retargeting ads | Cookies and tracking pixels (see Cookies section) |
Third parties who receive your information
- Shopify — our e-commerce platform and payment processor (Shopify Payments)
- Zendrop — our fulfillment partner, who receives your shipping address to ship your order
- Meta (Facebook/Instagram) — for advertising and retargeting, if you've interacted with our ads
- [Klaviyo / your email tool, if applicable] — for order and marketing emails
Transfer of information
Some of the third parties above may store or process data outside your country of residence, including in the United States. By using our site, you acknowledge your information may be processed in jurisdictions with different privacy laws than your own.
Cookies
We use cookies and similar technologies for site functionality, analytics, and advertising. Where required, we ask for your consent before placing non-essential cookies. You can control cookies through your browser settings.
Your rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request that we delete your information, subject to legal or contractual limits
- Opt out of marketing communications at any time
To exercise any of these rights, email support@magnetikshop.com. We'll respond within a reasonable time, generally within 30 days.
Data retention
We retain order and account information for as long as needed to fulfill orders, meet legal/tax obligations, and resolve disputes, after which it's deleted or anonymized.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.